How do I contact support?
Updated May 2026
The adment support team is available to help with setup questions, technical issues, billing, and anything else you need.
The best way to reach us is by email at support@adment.ai. Include as much detail as possible about your question or issue, including your account name, the affected keywords or detections if relevant, and any screenshots that help explain what you are seeing.
Response time
The team typically responds within one business day. For urgent issues, flag it in your email subject line and the team will prioritize accordingly.
Before reaching out
Check this help center first. The most common questions about setup, detections, and account configuration are covered in the articles here. If you cannot find what you need, do not hesitate to get in touch.